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The industry average is the one number that isn't yours
Owners reach for the industry average to see how they're doing. But the average is a clinic that isn't yours. Your own books are the number you can act on.
Read →A denied claim isn't dead money until you let the clock run out
Most owners write off a denied claim on reflex. It is not a loss yet. It is earned money with a filing deadline, and most of it is still collectible.
Read →Net revenue per visit: the number most owners can't answer
Most owners can quote a contracted rate. Almost none can say what they actually collect per visit, blended. That is the number that runs the clinic.
Read →Your cancellation rate is a revenue leak with a dollar figure on it
Your cancellation rate looks like background noise. It is a revenue leak with a dollar figure, and a sign your patients are leaving. Read both.
Read →The cheapest revenue in your clinic is already in your aging report
Before you chase a new referral, collect the money you already earned. How to read your PT clinic's aging report like an operator, and what to work first.
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